Privacy Policy

Welcome to Michigan Web Studio. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website michiganwebstudio.com and use our services.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact Us: Name, email address, phone number, company name, and message content through our contact forms
• Request Services: Project details, business information, website requirements, and specifications
• Subscribe to Newsletter: Email address for updates and marketing communications
• Create an Account: Username, password, billing information, and payment details
• Purchase Services: Payment card information, billing address, and transaction history

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website, date and time of visits
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

Service Provision

• To provide, maintain, and improve our web design and development services
• To process your requests and respond to inquiries
• To deliver custom web applications, WordPress, Shopify, Wix, and WooCommerce solutions
• To manage hosting and domain services
• To provide website maintenance and technical support

Communication

• To send you project updates, service notifications, and important announcements
• To respond to your comments, questions, and customer service requests
• To send marketing communications about our services (with your consent)
• To provide newsletters and promotional materials (you can opt-out anytime)

Business Operations

• To process payments and manage billing
• To prevent fraud and enhance security
• To analyze website usage and improve user experience
• To comply with legal obligations and enforce our Terms & Conditions

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business:

• Hosting Providers: To store website data and content
• Payment Processors: To process credit card transactions securely
• Email Services: To send communications and newsletters
• Analytics Tools: Google Analytics and similar services to understand website usage
• Cloud Storage: To securely store project files and backups

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or other legal processes
• Requests from government authorities or law enforcement
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our separate Cookie Policy.

Types of Cookies We Use

• Essential Cookies: Required for website functionality (login, form submission, security)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Delete all cookies when you close your browser

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: SSL/TLS encryption for data transmission
• Secure Servers: Protected hosting infrastructure with firewalls and intrusion detection
• Access Controls: Limited access to personal information by authorized personnel only
• Regular Security Audits: Ongoing assessment of security practices and vulnerabilities
• Password Protection: Secure password storage using encryption algorithms
• Payment Security: PCI-DSS compliant payment processing

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Receive a copy of your personal data in a portable format

Deletion and Restriction

• Request deletion of your personal information (subject to legal requirements)
• Request restriction or objection to processing of your data
• Withdraw consent for data processing at any time

Marketing Communications

• Opt-out of marketing emails by clicking "unsubscribe" in any email
• Update your communication preferences in your account settings
• Contact us directly to update your preferences

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

European Union Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation:

• Right to access, rectify, and erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Services

Our website may contain links to third-party websites, services, or plugins. This Privacy Policy does not apply to these external sites:

Third-Party Integrations

• Google Analytics: For website traffic analysis
• Social Media Platforms: Facebook, Twitter, Instagram, YouTube, Pinterest integration
• Payment Processors: Secure payment gateway services
• Email Marketing Tools: For newsletter distribution
• Cloud Storage: For file hosting and backups

We encourage you to review the privacy policies of any third-party services you interact with. We are not responsible for the privacy practices of external websites or services.

8. Children's Privacy

Michigan Web Studio does not knowingly collect or solicit personal information from children under the age of 13. Our services are designed for businesses and adults.

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately at Info@michiganwebstudio.com.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Clients: Information retained for the duration of our business relationship and as required for project delivery
• Completed Projects: Project files and communication retained for up to 3 years after completion
• Marketing Data: Newsletter subscribers retained until you unsubscribe
• Financial Records: Payment and billing information retained for 7 years for tax and accounting purposes
• Legal Obligations: Information retained as required by law or for dispute resolution

After the retention period expires, we will securely delete or anonymize your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be communicated via email or prominent notice on our website
• Your continued use of our services after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us